GP Services - Market Testing

Following a period of engagement with patients at Satis House Medical Practice, Camphill GP Led Health Centre and The Chaucer Surgery, the CCG has taken the decision to undertake market engagement with local providers to understand if there are potential providers in the area who would like to bid to deliver these contracts . If this engagement is successful, the CCG will undertake to re-procure these contracts.

If you are a patient at any of the above practices, the information below may be useful for you to explain what happens next.

Q) Why are my services changing?
In order to deliver services, all GP Practices have a contract with the NHS, which sets out what services they provide and how much they are paid. Some of these contracts have a fixed end date on which they finish. This means that, unless a new contract is agreed, the service they provide will end on this specific date.

NHS Warwickshire North Clinical Commissioning Group, which plans and pays for health care services in the area, is responsible for managing these contracts. Our objective is to make sure that we deliver high quality safe services for our entire population, which make the best use of the resources that we have. This means that we need to consider where GP services are located, how easily patients are able to access them, and whether the service provides the appropriate care that patients need, both now and in the future.

Your GP services are currently provided through a contract which comes to an end in March 2020. This means that we now need to consider the next steps, in terms of what happens to the service.
Following a period of engagement with patients at the practice to understand their needs, and consideration of the current situation of the practice, we have decided to re-procure the contract.
This means that we will be offering a new contract to a potential new Service Provider to deliver the services. We will detail what services we expect from the Service Provider in a service specifications and then look for a provider who meets these requirements.

All potential Providers (known as Bidders) who are interested in bidding for the opportunity will be need to submit an application that meets the requirements of the service specification, through what is known as a procurement process. As part of procurement process Bidders will need to outline their service delivery plan, describing how they intend to deliver the services with the  relevant skills and experience for providing  high quality safe services, providing us (the Commissioners) with assurance that they are able to run a service that is adequately staffed and is clinically safe. We would include patient representatives in the procurement process, to ensure that the views of the patients are fully considered throughout the process.

The current Service Provider will continue to provide GP services from your practice until March 2020. You do not need to do anything to change your GP Practice. If any changes are made, you will be kept fully informed.

We are not able to keep things as they are, or just give the contract to the same providers, as we have a legal obligation to offer the opportunity for the contract to other potential Providers who may wish to bid on it. This helps us to ensure that the services continue to improve and offer the right clinical support for patient needs. Your current GP contract holder will have the opportunity to bid for the contract if they wish to.

Q) Will I continue to receive the same service as before?
A) Our priority is to ensure that patients continue to have access to high quality and safe general medical services. If the procurement process is successful, then you will continue to receive general medical services as before. However, as the procurement process may result in the service being provided by a different Provider, you may see changes to the staff who are delivering the service or the location in which the services are provided.

It is also possible that, following the procurement process, we may be unable to find a Provider who meets the requirements of the service specification and required standards of health care necessary to ensure you get the best possible care. In this case, we may not award the contract to anyone. It is also possible that we may not receive any bids for the service and therefore are unable to find any interested Providers.

In both these cases, there is the possibilitiy that your GP Practice may close in March 2020 and we would support you to find another GP in your local area.

Q) What do I need to do now?

At this point you don’t need to do anything, and you will continue to receive your general medical services as normal. When anything changes you will be contacted by letter.


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