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Don’t get caught short - order prescriptions before the Christmas break Posted on 3 Dec 2019

The health and care system across Coventry and Warwickshire is reminding people to order their repeat prescriptions ahead of the Christmas holidays.

Ordering and collecting prescriptions can take several days, which is why patients are encouraged to plan ahead. You can order prescriptions by visiting or phoning your GP practice, with quick and easy online ordering available on some practice websites.

People in north Warwickshire who order their repeat prescriptions via Prescription Ordering Direct (POD) should do so by calling 024 7624 6025 up to 2 weeks ahead of their scheduled order time, and before Wednesday 18th December if they are due to run out over the Christmas Bank Holidays. The POD service will be closed on Christmas Day, Boxing Day and New Year’s Day.

Many GP practices will have limited opening hours during the Christmas holidays but some pharmacies are open seven days a week and late into the evening – and many will operate over the Christmas and New Year period.

Pharmacists are highly qualified healthcare professionals who have undertaken a minimum of five years education and training. They are the experts on prescriptions and over the counter medicines as well as being able to advise on a wide range of illnesses and ailments.

Dr Imogen Staveley, Vice Chair of NHS Warwickshire North Clinical Commissioning Group, said: “Many people with long term conditions rely on their prescribed medication to help them keep their condition under control. So, along with the presents, the turkey and tinsel, it's important that patients have enough medicine to see them through the festive period. With GP practices closed over the Christmas bank holidays, it’s important to order repeat prescriptions at least a week in advance so that the festive season can be enjoyed in good health. It is also important to remind any elderly relatives who are coming to visit.

"Now is also a good time to double check that home medicine cabinets are well stocked with over-the-counter remedies so that minor illnesses and injuries can be managed at home. Local pharmacies can provide useful advice and deal with minor ailments such as coughs, colds, sore throats, stomach upsets and flu without you having to see your GP."

If you don’t know who to talk to for help with an illness or injury and need information or assurance about what to do next, or if you need healthcare advice when your GP or pharmacy is closed – call 111. There is also a host of information and advice at

© NHS Warwickshire North Clinical Commissioning Group
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